Shipping & Returns
Shipping - We offer free shipping all the way!
All orders are processed within 5 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 21 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
We want you to be fully satisfied with every item you purchase from Gramercy Place. If you are not happy with any of our products for any reason, we'll gladly refund your money within 30 days of purchase.
For merchandise returned within 30 days of the purchase date will be refunded to the original form of payment at the original selling price. If returned after 30 days, a merchandise credit will be issued at the original selling price. For online orders, return windows will be determined by the delivery date of items shipped to the recipient.
Any question? Contact us at email@example.com